info@lintasarta.co.id
+6221 230 2345
My LA NetworkContact Us
ENEN
IDID

Lintasarta Social Relationship Management

Service Detail

Social Relationship Management using Generative AI (SRM-GenAI) is an innovative approach that utilizes the power of AI to build and maintain stronger relationships with various stakeholders. SRM with GenAI offers multiple benefits to the chain supply industry, including efficiency improvement, customer satisfaction, resilience, and agility.

Why choose Lintasarta Social Relationship Management?

Increasing Customer Satisfaction

Generative AI allows chatbots to interact with customers more personalized and naturally, just like humans would in conversation. By providing faster and more accurate answers, SRM-GenAI can increase customer satisfaction and build stronger relationships with them.

Improving Operational Efficiency

Generative AI allows chatbots to analyze in-depth customer data, providing valuable insights about customer behavior and needs. This benefits the customer service team by saving time so they can focus on complex and strategic tasks.

Increase Sales and Customer Loyalty

he SRM Chatbot can provide personalized product recommendations to customers based on their previous purchase data and interests and offer 24/7 customer support to ensure they always get help when they need it. This can increase customer satisfaction and loyalty.

Service Features

Better at understanding language

The chatbot can understand different variations of human languages, dialects, and language styles better. This enables the chatbot to provide more relevant and personalized responses.

Multi-tasking

GenAI chatbot can perform multiple tasks according to your command and the information you need. For example, answering questions, making transactions, and solving problems.

Personalization

The chatbot can recognize individual users based on their interaction history and preferences. Therefore, it can provide more personalized and relevant responses to each user’s needs.

Service Excellence

What makes Lintasarta Social Relationship Management different?

Managed-Service Business Model

Lintasarta implements a managed service scheme to ensure the continuity of all SRM service operations and guarantees the achievement of the Service-Level Agreement (SLA) for SRM services.

Nvidia GPU Partner

With GPU, the SRM chatbot will be able to quickly process large amounts of text data, understand complex conversational contexts, and generate relevant and natural responses in a short time. Lintasarta is the only Nvidia Partner in Indonesia. By using GPU, Lintasarta provides the computing power required to develop and run any AI model.

One stop solution to optimize your business

Contact Us