Jakarta, April 27th 2023 – Welcoming the first Eid al-Fitr after the abolition of PPKM, Lintasarta, a leading total solutions Information and Communication Technology (ICT) company in Indonesia, is carrying out various initiatives to maintain the quality of its network in the face of traffic spikes approaching the peak of Ramadan and Eid al-Fitr 2023. As a result, Lintasarta managed to maintain service and network quality during the first and second days of Eid 2023.
With the drastic increase in business and community activities during Ramadhan 2023, Lintasarta sees the high need for its main industry players and the community for reliable ICT infrastructure, secure network connections, and standby services 24 hours a day.
“This year, we are committed to providing the best service for customers by providing reliable quality infrastructure, secure network connections, and standby services during the peak of Ramadan and Eid al-Fitr 2023,” said Triharry Darmawan Oetji, Corporate Secretary General Manager of Lintasarta.
Past the peak of homecoming until Eid, Lintasarta’s customers, most of whom are from the business to business (B2B) sector, are required to be alert in dealing with traffic spikes from the public. This surge was mainly faced by various important sectors such as the transportation, banking, health and other essential sectors.
“Before entering Lebaran, the Ministry of Transportation had estimated that the potential for community movements would increase from 85.5 million in 2022 to 123.8 million in 2023 or an increase of 44.8 percent1. Of course, this surge needs to be supported by reliable quality network infrastructure to ensure smooth and safe travelers and essential industries that are still operating,” Triharry continued.
In dealing with traffic spikes, Lintasarta prioritizes high availability service and service support to customers through 24/7 operational services nationwide through a single identity number (contact center) 14052, as well as operational support readiness spread across around 235 cities throughout Indonesia.
In addition, Lintasarta also mobilized all internal and external resources to continue to provide excellent service during joint leave. So, all customers and the public can enjoy Eid moments with reliable quality network infrastructure.